Hi Juliet,   When you reached out to LinkedIn to confirm that the appropriate permissions were selected, was this the list: Campaign Manager, Account Manager, Company Page Admin, and/or Lead Gen Forms Manager?    To clarify the question regarding partitions, you'd want to go to Admin > Workspaces and Partitions to verify whether you have partitions set up.   To learn more about workspaces and partitions, please reference:   https://nation.marketo.com/t5/Knowledgebase/Leads-not-showing-up-in-Workspaces-Partitions/ta-p/252552     https://docs.marketo.com/display/public/DOCS/Understanding+Workspaces+and+Person+Partitions   https://nation.marketo.com/t5/Knowledgebase/The-Difference-Between-Workspaces-and-Partitions/ta-p/253201   Typically, the first two steps that are given when this issue appears is to try:    -Re-authorizing your LinkedIn Account in Marketo -Deleting your LinkedIn service, then creating it once again   If you have tried both of these steps, and you’re finding that leads are still not syncing, please open a support ticket and one of our Technical Support Engineers can investigate further.   Best, Jake ... View more