Lucas_Metherall

Level 4

Joined the community 17-10-2019

Level 4

Sydney, Australia

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Outlook/Hotmail soft bounce issue

by Lucas_Metherall 01-08-2020

Hi all, We have an engagement stream, PE 1, PE2, PE3, PE4. PE 1 was sent with a 99.7% delivery rate. The people are then funneled to PE 2, and it only had a 73% delivery rate. PE 3 then went back up to 99.6% delivery. I ran a smart list to see who had the soft bounces, and it is mostly Hotmail accou...

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Re: Monitor engagement program progress

by Lucas_Metherall 01-08-2020

Thanks Sant.

Discussions

1988 1 0
Monitor engagement program progress

by Lucas_Metherall 01-08-2020

Hi all, We have launched our new engagement and drip programs, and I would like to know at a glance where people are at in the different journeys, like how many people at each stage, how each email is performing in each stage, etc.Is there some view in MKTO that shows this?

Discussions

2015 0 3
Re: Changing Email address of multiple leads

by Lucas_Metherall 11-17-2019

Thanks, perfect.

Discussions

4910 0 0
Re: Changing Email address of multiple leads

by Lucas_Metherall 11-17-2019

Hi Mike, Can you expand on using the 'token value for the new custom field?' What would that look like, how would I action that?Thanks.

Discussions

4910 0 2
Re: Credit Card Expiry Warning

by Lucas_Metherall 11-05-2019

Thanks Sanford.I terms of reaching out to these people, our preference is to SMS, but some either have no mobile number or don’t want to receive SMS, how do I manage those in priority; in the Flow? Is it a choice? i.e. is SMSable call webhook SMS if not SMSable send email..?

Discussions

2335 0 1
Re: Credit Card Expiry Warning

by Lucas_Metherall 11-05-2019

Hi Sanford,Thanks so much for the follow up. I did look through the Birthday thread and found it not quite pertinent to my needs but also felt like I had bothered you enough with questions so I left it alone.I may also be overcomplicating it myself in MKTO (and no, card numbers not stored, only exp....

Discussions

2335 0 3
Re: Sending a Birthday Message

by Lucas_Metherall 11-04-2019

Hi Dena, did you get the answers you were looking for? I am trying to set up a credit card expiry reminder, and have very little idea of what I am doing.

Blogs

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Credit Card Expiry Warning

by Lucas_Metherall 11-04-2019

Hi All, I am trying to build out a campaign to catch people whose cards will expire in the coming month, with a three email series, dropping them off the flow if they change their details. Main queston right now is; how detailed can campaign flows be? i.e. can I jus thave one flow that manages i...

Discussions

2408 0 6
Re: Insert 250ok tracking code

by Lucas_Metherall 11-03-2019

I have now that their knowledgebase is back online. Thanks Sanford.

Discussions

2220 0 0