Robert_Kelen3

Sanford Whiteman Is this somehow altered by SFDC picklist fields or fields not selectable in the W2L setup (Lead Status in this case)?Between this (which successfully posts to SFDC):

Okay, support was able to confirm that their original answer was incorrect, and that you guys (thanks Josh Hill​, Dan Stevens​, Trevor Parsell​ and Sanford Whiteman​!) were right in your faith in the correct operation of the 'contains' filter. What they discovered on further analysis was that with a...

Kiersti Esparza Is there an indicator in the activity log (preferably accessible to a filter/constraint) to know that the List Unsubscribe Header was the source of a user's unsubscribe action? Thanks.

Sandy, I definitely don't feel ganged up on, and very much appreciate the lively and helpful exchange that the question prompted. I've gone back to the original support case seeking clarification, as I'd like there to be a different (or at least clearer) answer.If Marketo doesn't weigh in directly o...

Trevor, I really appreciate your active engagement on this issue. And I would have expected results that matched your experience. I'm not sure if this is, as Marketo support indicated, "especially true when using 1000+ different words/character strings," but we're seeing (and support is confirming) ...

Sandy, I don't think Marketo views the problem this way. Our client actually had a chat with support about it, and got this answer:"After some additional research and investigation, I was able to determine that the 'contains' operator will allow any lead through that has any complete character value...

I'm not able to send a screenshot because the filter has more than 1000 selected values in it, and is specific to the client's marketing interests. I can say that results of the smart list definitely include things that don't match the filter. That said, it does appear that Josh's 'starts with' idea...

Our client's case looks like your first example, yet is still pulling in things it shouldn't (i.e. that don't match the full value).

Thanks Josh. I've not tested 'starts with', but the 'contains' issue is definitely taken from experience.