Steven_Vanderb3

Hi Hidenari,It was an issue unrelated to the maintenance to our RCA servers. However it has now been patched. Please file a Support ticket if you are still running into errors.

There's a few other moving cogs like caching based off your session that could cause that. I'll agree that it can be hard to predict at times close to the time of lead creation.Your database sounds small but there are some circumstances where you'll still be moved onto the indexer depending on how ...

Most customers with large databases are provisioned onto our Smart List indexer which uses Blackcat/Corona technology (and in process of fully transitioning towards our Project Orion infrastructure). The reason it can take time to search for a brand new lead in the database is because it can take a...

The links are only built at run time because they are appended with parameters to identify the recipients so that dynamic content in the message is built properly in the web view. What are you looking to use the link for? It's not meant to be used for reasons other than recipients having issues vi...

http://developers.marketo.com/rest-api/lead-database/leads/ "Both the Get Lead by Id and Get Leads by Filter Type will also accept a “fields” query parameter, which accepts a comma separated list of API fields. If this is included, then each record in the response will include those listed fields. ...

If you have a dedicated IP address you can file a Support ticket to see if our Deliverability team has any options to help. I believe they can assist in some whitelisting options.

Her situation was different. Your wait steps are set to wait for a specified date, but that date is now in the past, so her lead record just kept moving through the flow. Step #6 and Step #8 send the same email so she got them in succession. If you check the Step IDs on those emails you'll see they...

I sent a message to the agent helping you as well, but it looked like you triggered the campaign twice a few minutes before you switched the campaign setting to only allow someone to run through the flow one time. You've had two iterations of your record hanging out and exiting together in your Wai...

I'd say file a Support ticket. It's going to be hard to diagnose without being able to see the whole campaign, how the lead qualified for the campaign, and the source of the qualification (if it's a trigger campaign that is sending the email).

Hi Dan,I don't believe that is how Request Campaign is expected to work. The action you're telling the flow to make is to trigger the corresponding campaign - that's it. When it's done doing that, it moves on. The requested campaign is added to the campaign queue to execute in order of priority.