Ah, I found your ticket. I took a look at the HTML of the email in my inbox and I can see the open pixel is being commented out down at the bottom.<!-- Email Body : END --<img src=...
You should submit a Support ticket. Someone with access to your instance needs to be able to look at the email, the report, and people the email was sent to in order to determine t...
Not without a score field for the separate partners you're looking to score for. A +10 from interacting with business partner A looks the same as a +10 from interacting with busine...
Sounds like a timing issue. Assuming the same scenario were run today, 9/13....9/13, 2:51PM PDT: First flow step is processed and enter wait step9/14, 2:51PM PDT: 24 hours is up, b...
What does your deep dive entail? Do you have any filters in the Smart List tab? Does your email send to the same audience of people more than once? There's a few things that can in...