Yes, I always negative score on hard bounces. Usually something like -5 or -10.Some firms like to set the score to 0 because a hard bounce can often be a sign of a moved employee, ...
Kaitlyn,Interesting setup. The primary cause of dupes is that you are feeding data into SFDC, not Marketo. Marketo only dedupes when you push leads into Marketo.If you can alter yo...
I usually follow the model of sending non MQLs to an SFDC lead queue to ensure data is in both places. That system requires either a push or an SFDC Campaign connection as Clinton ...
Michelle,Datarati is definitely the main partner down there. I believe there's another agency, but I don't recall the name.Marketo Support should also be local and/or available now...
Great to hear Glen. I'm sure you can provide more detail than I can.To be fair to Ben up there, I wrote the Guide to fill in the gaps in the docs and to share what I've learned tha...
I think we're not there yet. You'd need to add the Text Only Field, then make sure to Exclude them from the regular email campaign, then create a separate Text Only Email, then sen...
Venus,Do you have a Marketo flow that is attempting to Change Data Value? That's what it looks like there. There's a column to your right that will tell you if a Campaign is doing ...
Hoi, Which function did you use? If you delete it in Marketo, it is likely deleted in both systems....if you used Delete Lead From SFDC, Delete in Marketo = True. But if you used...
I've used SLX as a salesperson. If you can move over to SFDC that'd be ideal for everyone.What do you mean by "integration" and what SFDC would help you with?