Mark_McGriff
Level 2
Seattle
Marketing Automation Specialist
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10-08-2020
08:09 AM
We have recently moved to the new Next Gen UX platform of Marketo. I understand that Drag and Drop is not available anymore for moving programs and folders.
But from the new Marketo documents, it explains that programs can be “moved” to other folders by right clicking the program and picking a folder to move too. I can move from folder to folder, but not to Archive. When I try to do this for a program it does not give me the option to move the program to an Archived folder.
Any suggestions about how to make that work?
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05-04-2020
09:31 AM
Hi Tori,
Please forgive the tardy response. I was waiting for confirmation from my SFDC team that yes, we will be building a completely new version of SFDC. At this time they are still trying to figure out if it will be a new instance of Classic or move to Lightning. I'll reach out to Professional Services and set up a call to discuss options. Any further guidance is appreciated.
Mark
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04-24-2020
11:29 AM
Good afternoon all, Over the next few months our company will be migrating our SFDC platform to the new Lightening. I'll be responsible for making sure the migration is seamless and sync's properly with our Marketo instance. Is there any guidance for how to manage this? Or would it be better to seek support from Marketo? Thanks in advance for any responses, Mark
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01-22-2020
12:54 PM
Hello all, Can Marketo be restricted from deleting records from Salesforce (or any CRM)?
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01-14-2020
01:47 PM
Thanks Sanford. I'll ask my SFDC admin about it. It seems to work 99% of the time. We just get these random one offs every now and then.
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01-14-2020
01:37 PM
It looks like the sync failed. Not sure what "District id value of incorrect type" means
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01-14-2020
08:11 AM
Hi Tracy, Thanks for the response. Yes, we have the 'Update Fields & Sync" campaign set before the "Send Alert" campaign. You can see we also have a wait step in the flow of the "Update Fields and Sync" campaign, so I'm not sure why the record is not being created in SFDC.
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01-13-2020
04:52 PM
Recently the token {{SP_Send_Alert_Info}} in our alert emails is dropping the SFDC link. Not all the time, just occasionally and randomly. Any thoughts as to why that might be happening?
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01-03-2020
11:31 AM
Hi Greg, Late to the party, but had a follow up question regarding your smart campaign. In the instance I inherited there was a second trigger (Data Value Changes) is that trigger necessary for the campaign to run properly? thanks Mark
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11-21-2019
05:28 PM
I think I'm almost there Sanford, thank you. But it doesn't seem to give me the option to remove the thank you page?
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11-21-2019
05:09 PM
Hi Sanford, I was able to find the two unsubscribe pages (page 1. unsubscribe, page 2. Thank you for unsubscribing) Can't figure out how to disable #2. Okay, I think I may have found it. When I go to edit the unsubscribe page there's a filter for the Thank You Page. But as as now it looks like it's set to stay on the page. Which doesn't seem correct? Could I just remove the choice here to stop the thank you page?
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11-21-2019
04:36 PM
Follow up question regarding the unsubscribe confirmation page. I just got a snarky response from someone who unsubscribed from our emails because they received an unsubscribe confirmation page once they unsubscribed. I've looked all through my instance but cannot find where such a page exists. Is there such an animal? And, if is does exist, can it be disabled so people will not receive another page after unsubscribing? thanks, Mark
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11-21-2019
09:45 AM
Thanks, Mariah Great suggestion! Can you suggest some documentation that guides one to set up a smart campaign for that action? M~
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11-18-2019
03:20 PM
This is probably a silly question: Does a lead ever revert back to open status after becoming MQL if they're not followed up by a sales rep after a certain amount of time? I don't believe it does, but looking for confirmation. thanks, Mark
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11-18-2019
01:59 PM
Hello all, Just diving into email reporting metrics Question regarding the Email Performance Report When I run an email performance report of my whole universe for FY18 here are the metrics I receive But when I run the same dates on the Email Insights report I get completely different Numbers. Especially on the total Send (2.01m to 4.12m) Any ideas why this is happening? Any insights would be great! Thanks, Mark
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11-05-2019
09:44 AM
Hi Katie, And updates on when the ebook will be available? thanks, Mark
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06-11-2019
04:15 PM
Thanks Sanford, Yes, that was my original thought as well. The content is vastly different so it probably makes sense to go with different programs. Only been working with Marketo for about 4 months now so still learning my way around. I'll dive into your suggestions a bit later when I get my feet under me and become more comfortable with how everything works.
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06-11-2019
03:57 PM
Hello Community, Probably a silly question, but is there a smart list filter that will send a specific email to contacts depending on their title? best, mark
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05-10-2019
09:49 AM
1 Like
Hey Nick, That was my next step. All indications are that fields are mapped but I'm waiting on the SFDC team to grant me admin rights. This is an inherited Marketo experience so I'm having to audit what's working/set up/not working. Thanks for the documentation. M~
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05-10-2019
08:44 AM
Good Morning all,. I'm just starting to wrap my head around our Marketo Sales Insight experience in Salesforce. As you can see on the image below this person has a lead Score of 1,872 but it's not showing me the activity on the Score tab. Any suggestions for want I might to do fix? thanks, Mark
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05-06-2019
12:13 PM
Hello, If I use the "Sync Person to SFC" filter as a flow step in a campaign will it create duplicates if a record already exists in SFDC? thanks in advance, Mark
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04-29-2019
05:20 PM
1 Like
Well that was too easy! Thank you, Grace! Get Outlook for Android<https://aka.ms/ghei36>
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04-29-2019
04:50 PM
Follow up question to the link performance report. While I can see 802 clicks were made on a link in the report, is there no way to download or access the list of 802 who clicked on a link for possible follow-up? thanks, Mark
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04-17-2019
03:39 PM
Thank you! M~
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04-17-2019
09:22 AM
Question along these lines: We are finding Marketo to be quit slow when trying to access/build reports. Will hiding fields speed up the Marketo instance itself or will they have to be removed altogether? Has a solution be created to remove unwanted fields in the instance?
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04-02-2019
03:20 PM
Thanks, Grace! "Email on Acid"....the mind reels
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04-02-2019
12:36 PM
Hello Marketo community, I need a reliable source for email benchmarks for the EdTech industry. thanks bunches, Mark
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Public Statistics
| Date Registered | 02-19-2019 08:25 AM |
| Date Last Visited | 2 weeks ago |
| Total Messages Posted | 30 |
| Likes Received | 2 |
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