Email not showing up in Track Engagement Email tab

Mark_McGriff
Level 3

Email not showing up in Track Engagement Email tab

Morning all,

 

This is probably an easy fix but I can't seem to find it. 

 

Why is the email I send not showing up on the Email tab on Track Engagement?

 

Mark_McGriff_0-1624454819487.png

 

Thanks in advance for any responses? Mark

2 REPLIES 2
Jo_Pitts1
Level 10 - Community Advisor

Re: Email not showing up in Track Engagement Email tab

@Mark_McGriff ,

two (stupid-ish) questions:

1. Have you sent any emails?

2. If so, are they under that folder?

Mark_McGriff
Level 3

Re: Email not showing up in Track Engagement Email tab

Good Morning Joe,

 

Sorry for the tardy response. The answers to your questions is yes to the email send, but the email resides in another folder in hte email program.

M~

Mark_McGriff_0-1624883022149.png