Chris_Kosho1

Chris_Kosho1
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Date Last Visited
‎12-15-2022 05:31 PM
Level 2
Joined the community 23-04-2018
Rank Icon Level 2
Marketing Automation Strategist
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  • Warning - Do Not Use Formula Fields in Batch Campaigns
    by Chris_Kosho1 name dot 10-23-2020 quickview

    We sent out an email batch campaign this week using a formula field with the nested tokens {{Lead.Salutation}} {{Lead.First Name}} and {{Lead.Last Name}}. We've used this for about two years with no issue. Despite all the tests using lists to merge in person details, when the email went out it displ...

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    1915 2 1
    Email fields formula fields tokens
  • solved badge Re: Duplicate Records, Same Email Address?
    by Chris_Kosho1 name dot 08-27-2019

    I chatted in again and referenced what Sanford mentioned above. They created a case for me and confirmed there is a custom compound lookup, which is what caused the duplicate values.

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    5050 0 1
  • solved badge Re: Duplicate Records, Same Email Address?
    by Chris_Kosho1 name dot 08-26-2019

    Thanks for confirming,Sanford Whiteman‌. That was my initial impression which is why I was surprised to see this behavior. I'll keep digging.

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    5050 0 2
  • solved badge Duplicate Records, Same Email Address?
    by Chris_Kosho1 name dot 08-22-2019 quickview

    Hello,I've searched and I can't tell if this exact issue has been addressed before.I'd like Marketo to search the database for person records with a matching email address, and update the existing record instead of creating a new one.We have a record that was created earlier this year with the sourc...

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    5156 0 4
  • solved badge How to access tokenized program templates?
    by Chris_Kosho1 name dot 05-07-2018 quickview

    Hi all,I'm a new Marketo user with an inherited instance, and I'm currently following Marketo training videos on YouTube. One particular video shows the trainer importing a tokenized webinar program from the Marketo Program Library. I don't see "BP-WBN-YYYY-MM-DD Webinar (Tokenized)" in my drop down...

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    1858 0 1
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Date Registered ‎04-23-2018 08:45 AM
Date Last Visited ‎12-15-2022 05:31 PM
Total Messages Posted 5
Likes Received 2
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