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We sent out an email batch campaign this week using a formula field with the nested tokens {{Lead.Salutation}} {{Lead.First Name}} and {{Lead.Last Name}}. We've used this for about two years with no issue. Despite all the tests using lists to merge in person details, when the email went out it displ...
I chatted in again and referenced what Sanford mentioned above. They created a case for me and confirmed there is a custom compound lookup, which is what caused the duplicate values.
Thanks for confirming,Sanford Whiteman. That was my initial impression which is why I was surprised to see this behavior. I'll keep digging.
Hello,I've searched and I can't tell if this exact issue has been addressed before.I'd like Marketo to search the database for person records with a matching email address, and update the existing record instead of creating a new one.We have a record that was created earlier this year with the sourc...
Hi all,I'm a new Marketo user with an inherited instance, and I'm currently following Marketo training videos on YouTube. One particular video shows the trainer importing a tokenized webinar program from the Marketo Program Library. I don't see "BP-WBN-YYYY-MM-DD Webinar (Tokenized)" in my drop down...