Devraj_Grewal
Level 8
San Francisco Bay Area
Marketing Operations Manager
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1224
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864
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181
Solutions
11-05-2019
11:50 AM
Look forward to meeting you guys.
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11-05-2019
11:49 AM
Great tips, Emily.
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11-05-2019
11:48 AM
Great overview of nurturing.
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11-05-2019
11:47 AM
1 Like
Great tips, Karan.
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08-27-2019
03:12 PM
Great overview of how the Fearless 50 are a valuable resource.
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08-27-2019
03:11 PM
1 Like
Great overview of how you are using Marketo.
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08-27-2019
03:10 PM
I like using tokens in prospect emails to reference products that our prospects were potentially interested in.
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08-27-2019
03:07 PM
Great introductions. Looking forward to the potential meeting.
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07-18-2019
02:38 PM
1 Like
Lauren, Unfortunately, there is no revision history. With Audit Trail, you can see when an email asset was edited, but the change details will only list "Edited email text section" and won't actually list the before and after text.
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07-18-2019
02:33 PM
Milly, Streams, by design, will deliver emails in a top-to-bottom order. Meaning that the topmost email will always be sent first. If you would like to, in some cases, have the second email go out first, then I would suggest breaking these emails into separate streams.
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07-01-2019
08:12 AM
Great resource, Michael.
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07-01-2019
08:10 AM
1 Like
Great resource Beth. And thanks to Will for putting it together.
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07-01-2019
08:08 AM
Great hearing from the Marketo team.
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05-30-2019
12:34 PM
Nathan, Try using this documentation: https://docs.marketo.com/display/public/DOCS/Add+LinkedIn+Matched+Audiences+as+a+LaunchPoint+Service
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05-30-2019
11:06 AM
2 Likes
Angus, I would place Email 1 and Email 3 in their own streams by themselves. Emails 2a and 2b will also have their own streams for a total of 4 streams. I avoid using transition rules in the native engagement program as I prefer to use an outside smart campaign. A person will receive Email 1 and then immediately exhaust content since there would be no other emails in Stream 1. Have a batch smart campaign set up like this: Smart list: Member of engagement program: [program name] Was sent email: Email 1: in past 30 days Not was sent email: Email 1: in past 29 days (these combination of filters will then only look at people who were sent the email 30 days ago) Flow: Change engagement program stream: If clicked link in Email: Email 1 then stream: Email 2a If not clicked link in Email: Email 1 then stream: Email 2b Then the flow determines which email stream to get added to depending on if they clicked the download link in Email 1. Stream cadences will need to be set to daily. Clone the smart campaign again to add people who received EITHER Email 2a or 2b and the flow will be the add to Stream Email 3 since whichever Email 2 they received, they will still receive the same Email 3.
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05-30-2019
10:58 AM
1 Like
Rachel, I don't have experience with the integration, but I would use the below link as a reference. Hopefully it can point you in the right direction. https://nation.marketo.com/message/207605-how-to-integrate-zoom-with-marketo
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05-21-2019
01:18 PM
1 Like
Matt, I have actually simplified our smart campaign for soft bounce management. Once they soft bounce 3 times, they are considered email invalid. I probably wouldn't spend too much time investigating each soft bounce issue.
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05-21-2019
01:16 PM
Sam, 1. Email Invalid will be set to True once an email bounces. This means this person will not receive emails until that field is set to False 2. I actually have a smart campaign that looks for "data value changes: email address" and email invalid: true and the flow is to change email invalid to false. We use this when an email address maybe have bounced because of a typo 3. I would not delete email invalid people as they are still important to keep as contacts for Sales. For example, if a key decision maker is email invalid, maybe Sales can try to reach out to them another way. But if you delete the person altogether, there would be no record of it
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05-16-2019
12:49 PM
Jason, "Workspace" is not a filter. However, each email asset in Marketo is appended with the program name, even if the email asset has the same name. So you should be able to just select the specific email asset if you're in the same workspace. Unless you would like to create a filter for an email asset not in your workspace?
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05-16-2019
12:45 PM
1 Like
Gina, For the latest activity on a person, you'll want to look at their "Activity History" tab, which you can navigate to by double-clicking a person in a list view. Additionally, if you want to generate a list of people with email activity for a specific time frame, create a smart list with the filter "opened email" or "clicked link in email" and select the email. Then choose the constraint of "Date of Activity" and select "Between: 05/07/2019 and 05/14/2019".
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05-16-2019
12:27 PM
Yes that was the only thing I could think of. I would recommend Grace's option of reaching out to Support.
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05-15-2019
10:35 AM
John, You must choose a time at least 15 minutes in the future for the "Run later" functionality. Is it possible this is the issue?
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05-09-2019
11:28 AM
2 Likes
If the email is in the stream and active then it will be deployed to exhausted members at the next cast, so this won't work for your case then. Why don't you try to create a new stream for each new email and use transition rules to determine the new stream. For example, if they received the old Email 2 then their next email should be the new Email 3. You can create a smart campaign that will move these members to the new streams by using the smart list logic that they received Email 1 but not Email 2 or received Email 2 but not Email 3.
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05-09-2019
10:53 AM
Megan, Are you finding that the Marketo Calendar feature is not robust enough for these specific needs?
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| Location | San Francisco Bay Area |
| Date Registered | 02-06-2015 03:12 PM |
| Date Last Visited | 2 weeks ago |
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