Hi Christina, We also have some contacts that have two or more accounts with the same email address. We addressed this issue by creating a field in Marketo that can be checked or u...
Hi Jessica, Hmm Not sure you can manually restate Mkto Created on and push that value back to created date, as this field is not editable manually. Maybe by creating a smart list a...
Hey Christina Zuniga, We do not have a mass merge tool either - we're just using Marketo and Microsoft Dynamics CRM for our lead database. If you have duplicate records in SFDC, I ...
Hi Jessica, Unfortunately, Marketo decides on which value to keep, and it will keep the most recent one. I've actually created an idea so that this can be fixed in Marketo, so that...
My suggestion is to test it on a few leads in Marketo (add a filter to include about five-ten leads) to see if your updates applied in Marketo are correctly transferred to CRM. If ...
Hi Nate, In our case, we only create different email programs if we send emails with different messages to our target groups. Otherwise, if the message is the same, we only create ...
Hey, I just realized that some data is not shared in Marketo in the Activity log... When merging the two leads, I do have an overview of the different changes (28 changes to be exa...
Hi Dan, I just did a merge between a Marketo lead known to CRM, and a Marketo Lead unknown to CRM. When I merge the two together, and after defining which field to keep in the Conf...