I have numerous leads coming through with a lead source as  Lead Source = {{my.Source}}.  This is happening with most of our leads even though the actual lead source should be web or something similar. Any ideas on why this could be happening? Is it a setting I have missed? Any guidance would be greatly appreciated.  ... View more

Hello! I am looking to see if it is possible to send an email to account specific emails. For example: We have information where we need to send ten emails to ten accounts with account specific information. The problem is that those ten accounts are different but the main contact/email for the ten accounts is the same. However, we want to be able to send ten emails to the customer with each account specific information. Any thoughts on this?  Thanks.  ... View more

When a sales rep rejects a lead, this causes the "Stop Sync to Marketo" field to switch to TRUE. However, this causes problems: Marketo is not receiving the updated lead status information from salesforce, and marketing then continues to send email to leads who should not receive email any longer. Any ideas on how to solve this? Thanks!  ... View more

Hi there,   We have leads that have a first name of [Not Provided], and we'd like to say if we identify the first name as such, fill in "there" as the value, if not identified as [Not Provided] use the value that lives in the field.  We have used as the token name:  {{my.First Name Script}} {{lead.First Name:default=there}} I have used the following tokens and I am still running into the issue;   #if ($lead.FirstName == "[Not Provided]")   there   #elseif ($lead.FirstName == "")   there   #else   $lead.FirstName   #end ************************************************************************************************************** #if( $lead.FirstName.equals("[Not Defined]") || $lead.FirstName.isEmpty() )   there   #else   $lead.FirstName   #end   ***************************************************************************************************************   #if( $lead.FirstName.equals("[Not Provided]") || $lead.FirstName.isEmpty() )there#else $lead.FirstName#end ************************************************************************************************************** #if(${lead.First Name} == “[Not Provided]” || ${lead.FIrst Name} == “”)   $set($greeting = “Hi there,”) #else   $set($greeting = “Hi ${lead.First Name},”) #end ${greeting} Any insight on this would be greatly appreciated. I have tried all the above values and we are still getting a Hi [Not Provided].  Thank you!  ... View more