Christiane_Rode

Christiane_Rode

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Date Last Visited
4 weeks ago
Level 7 - Community Advisor + Adobe Champion
Joined the community 01-03-2018
Rank Icon Level 7 - Community Advisor + Adobe Champion
Senior Marketing Automation Consultant
Chicago, IL
  • solved badge Re: "Lead Score" Field updated in SF, but not in Marketo

    How is the data being fed to this field in Salesforce? Which tool is your source of truth (Marketo or SFDC)? Also, do you know what field type this field is in SFDC? If it's a formula field, updating that field alone will not trigger an update in Marketo.

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  • solved badge Re: Managing dedupes and multiple web forms

    To clarify -- are you looking to have someone be able to fill out different forms on different pages (with different form fields on those pages) and have those appended to the Marketo person record if they're already in your database? That will already happen. Marketo doesn't "delete" duplicate reco...

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    1290 3 0
  • solved badge Re: Looking for advice on BIMI, SPF/DMARC alignment and branded domain...

    Speaking to your third point, BIMI is not tied to your Marketo instance, so you wouldn't implement it through them. You could implement this on your general domain without any specific MAP or ESP if you meet the requirements. The costs associated with it come from the VMC or CMC (other than labor co...

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    1908 0 0
  • solved badge Re: Email Deliverability

    The email suspension is temporary. So, while you technically can email these people, I still am not understanding why you would want to do so, as they've indicated that they don't want to hear from you. If you wanted to use the suspension flag to then Marketing Suspend them to prevent teams from ...

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    2735 1 0
  • Re: Using Parentheses in Advanced Filters suppression

    Another way to do something like this and avoid all the additional SL filters is to create a SL that either comprises lists 2-6 or has the filters that make up what's in 2-6, and use that in your comparison. So it might look like this: Smart list name: Groups 2-6Logic: AnyFilters:Member is in Smart ...

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    1287 0 0
  • solved badge Re: Tracking Email Open Activity in Marketo

    Additionally, for the email performance report, there are certain assumptions that the report makes -- if someone clicks a link in an email, it will show an open on the performance report, because you can't click a link without opening an email. Opens are not really something to be used as a means ...

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    3269 2 0
  • solved badge Re: Email Deliverability

    @Muhammed_Suhail, the first step will always be to ensure that you adhere to the spam laws in your area, and the second will be to be sure that you're adhering to the Adobe TOS. The long and the short of it is, you absolutely can still be affected if you send to an email address that has known issu...

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  • solved badge Re: Email Deliverability

    What is the purpose behind sending an email to addresses with known issues? The soft bounces, I could see potentially wanting to try to target them again as it might be a temporary issue (probably not if they continue to soft bounce), but for users that have marked you as spam, I don't see why you w...

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    3521 2 6
  • Re: Outlook calendar tokens - new outlook - issues

    A few questions that may help diagnose the issue:When you say people are having trouble accessing, what does that mean? Are they getting errors when they click the link? Are the files not downloading?When you say "new Outlook" is this the desktop app, the browser version, or both?Are there any other...

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  • solved badge Re: Reducing the options on a filter

    As that information is from your source (let's say a CRM). If you don't want to have people able to choose from all those options, but you're not able to modify the data coming in from the source, you'll have to modify something that is not tied to your CRM -- either create a new field, create a lis...

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Public Statistics
Date Registered ‎03-01-2018 11:57 AM
Date Last Visited 4 weeks ago
Total Messages Posted 139
Likes Received 117