Level 7 - Community Advisor + Adobe Champion
Joined the community 01-03-2018
Level 7 - Community Advisor + Adobe Champion
Chicago, IL
Senior Marketing Automation Consultant
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The aggregate analytics reports will retain this information, which is why you see it on the performance reports. It's just not available in the lead/person record for you to use t...
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In the screenshot you provided, it looks like you sent the email back in February. If this is the case, the "sent email" data on a person's record may no longer be available in Mar...
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There are two different places you can change the time zone, though one is for the user, and one is for your instance. In My Account > Edit Location settings,this will change the s...
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Is there a reason you want to use "opened email" as the transition rule? You may not have the best sense of who is truly engaging with your emails, as the open might be triggered b...
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Have you checked your smart campaigns relating to program status updates? The donut chart appears to be referencing the number of emails sent, while the summary is referencing prog...
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How long has your email been going out? The Send Email activity in a person's record is only retained for 90 days, so, depending on how long your email has been going out, you may ...
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Correct. In my example above, I only have two, a parent (the campaign that calls the other campaign), and a child (the campaign that is requested that does the final assignments), ...
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Am I correct in assuming that you're trying to have multiple if statements in the flow step? One way I can think of to handle this (and there may be others here that have another ...
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Have you explored Input Masking? It could get a little tricky if you're using the same field for both types of serial numbers, but that could be a good start.
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Without seeing your setup, is the email you're referencing in the smart campaign approved (green checkmark)?
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