Phillip_Wild

Phillip_Wild

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Date Last Visited
‎10-08-2023 10:39 PM
Level 10
Joined the community 07-10-2014
Rank Icon Level 10
Global Lead, Marketing Technology
Melbourne, Australia
  • Re: Unsubscribe Flow with Unique Identifier

    This is definitely the best practice answer. The best approach here would be to see if the theoretical problem of bot submissions to that unsubscribe form exists before you degrade the customer experience to solve it. Many people (myself included) would find a confirmation email to unsubscribe quite...

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    3369 1 3
  • solved badge Re: What are best practices: aborting or cancelling a batch smart camp...

    Hi @kristalklug , So as I understand it, you "cancel" a run of a smart campaign from the "Schedule" tab, when it's running in the future. You can use this to "skip" one run of a recurring campaign, or to cancel a run you accidentally set up as a one-off. "Abort" is found in the "Campaign Actions" dr...

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    3667 2 1
  • solved badge Re: Change "From" name and email for non-admin users

    Thanks, great clarification @EllenSchwier ! Yes, I meant in example programs with example emails in them, not in email templates in the Design Studio.

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  • Re: Email Performance Reporting

    While it's not exactly the question, the "best" way to do this (in my opinion) is to push Marketo activity data into a data warehouse, then into a BI tool such as Looker / Tableau. That gives you the maximum amount of control over the output and visualisations, removes any manual effort to download ...

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  • solved badge Re: Change "From" name and email for non-admin users

    Hi Ben Nope, that isn't functionality you can control on a person-by-person basis. However, there is a way to do something similar: you could use a token for these values. If your top-level folder set defaults for these tokens, then you could overwrite them as necessary. If each user worked in a pa...

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    3726 2 2
  • solved badge Re: fields import process

    Hi IC Unfortunately, I don't think it's possible to import fields from another instance. I'm not sure what you mean by "an instance copy with MSD". I'm guessing you mean Microsoft Dynamics? Could you clarify? Thanks.

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  • solved badge Re: Trigger automation not working for datestamp

    Hi Anurag When a person is created in Marketo, that doesn't trigger a "Data Value Changed" entry in the activity log. It simply creates a "Person Created" entry, and all the data is in their profile. So if you want to ensure you capture both new people who were created with that field value marked ...

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    2848 1 1
  • solved badge Re: Facebook Leads not showing up

    Hi Jo! When you pull in the filter "Filled Out Facebook Lead Gen Form", and then let the autocomplete populate in the text in that filter, do you see the form in question? Any forms? I've found that you need at least one lead to come through Marketo before it will let you select the form and target...

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    12634 1 2
  • solved badge Re: Video embedded on an Email

    Further information on video in email here: https://www.campaignmonitor.com/resources/guides/video-in-email/ As Sanford mentioned, it's nothing to do with Marketo. It's the functionality of individual emails clients that are used to read the email.

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  • solved badge Re: Nested programs in an engagement program stream - lead when enter...

    Hi Carla Seems like it would be best to actually run this via different streams. You can have up to 10 streams in an engagement program (from memory), so you could put one email in each stream and use transition rules to move people between streams as they interact (or don't) with your emails. Using...

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Public Statistics
Date Registered ‎10-07-2014 10:55 AM
Date Last Visited ‎10-08-2023 10:39 PM
Total Messages Posted 559
Likes Received 335