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+1 on everything Josh said. You need to work closely with your sales ops and sales enablement teams to ensure that sales understands the importance of only communicating with people who have opted in to receive communications. Additionally (and sorry for throwing this in since you really didn't ask)...
Unfortunately, as far as I'm aware, you are unable to do this. Just a few years ago you couldn't even rename folders/programs/assets! This would be a great idea though, because it gets quite cumbersome to update everything if you change a naming convention.
Nope, somehow these alerts just went to a totally random list of people. Always a fun way to start the week!
Good point, Dan. I think I'm so used to RCE requiring Excel work that it didn't even occur to me. A lot of our custom metrics actually come across as dimensions so that we can have them across all of the types of reports and not just lead reports. RCE to me means you're going to Excel next.
Haha, true.. but usually this can get close enough answers, especially if people are looking at a M-F week
If you have RCE, you can do this using an email analysis report and the Weekly send filters.
Is it like Corona? That was something else I got us onto at eMarketer. Regardless, that's insane and very frustrating. We've had similar issues but only with form fillouts where records aren't created immediately (can take 15-20 minutes), and one time where we received a list upload error and it sti...
But also, since I didn't mention this, simply adding a new static list, or even adding people to a static list won't necessarily cause them to go through any flows. You need to have a smart campaign that is actually causing some type of action either due to a trigger, or a batch campaign.
Hey Nick, it really depends on how you have the campaign set up. Assuming you're adding new people into the same static list, you would want to make sure that you have a criteria on the Schedule page set to only allow people to flow through the Smart Campaign one time. If you're adding a completely ...
Dan, if it's any help, I was under the impression that request campaigns function separately and those do not need to complete before going to the next step in the original campaign. Just the act of requesting the campaign needs to complete, then the next flow step is actioned.It is certainly frustr...