Kevin_Stinson

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Joined the community 30-05-2019

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Re: RTP-Segmentation behavioral visits

by Kevin_Stinson 11-10-2023

Hi Darshil not sure what you mean by: "query the segments the person qualifies for"

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1689 0 0
Re: RTP-Segmentation behavioral visits

by Kevin_Stinson 11-08-2023

Hi Darshil sorry for the delay responding, we have not used any filters from the Known Profile section.We looked at doing this campaign a different way.

Discussions

1740 0 2
RTP-Segmentation behavioral visits

by Kevin_Stinson 11-02-2023

How does visits work?I have a segment setup for Number of visits - Equals or less than 5But if I visit the page anonymously I do not see the popup RTP.But if I fill out a form I see the popup RTP. Does a user need to be known to use this feature?

Discussions

1793 0 4
fill out form details history

by Kevin_Stinson 07-28-2023

Hi All we have a contact us form on one of our sites and I am looking for a way to get to the activity log history for a specific form element. The issue that arose is that the people that were receiving the email alerts that were triggered when the form was filled out are no longer with the company...

Discussions

1776 0 2

fill out form details
Master Template slow to approve

by Kevin_Stinson 01-16-2023

Hi AllWe have a master template that we use for about 30 business units.Lately when we make changes it takes a very long time (20-30 minutes) to approve any changes we make to the template or sometimes it just hangs and if we refresh the page we see it has been approved.Currently there are about 330...

Discussions

1602 0 1
Re: Unsubscribe issue on mobile

by Kevin_Stinson 05-31-2022

Since we can't be sure what cookie was used on a browser, I guess our best process would be to present the users email on a Marketo form with their current subscriptions and if it is not them have a link to refresh the page/new page to remove the leadID and they can enter their email address that th...

Discussions

2412 0 1
Re: Unsubscribe issue on mobile

by Kevin_Stinson 05-31-2022

It may be more then mobile but at my office I can only use the corporate email on my desktop. Though I just filled out a Marketo form with another address and then tried to locally unsubscribe to an email I sent myself earlier and it did not pull through the leadID and campaign ID.

Discussions

2420 0 0
Unsubscribe issue on mobile

by Kevin_Stinson 05-31-2022

Hi we are seeing some issue with unsubscribes from mobile devices.We have a couple approaches to unsubscribes.1. People will unsubscribe from a specific list either by a button click with a smart campaign removing them from a list or unchecking a check box field on a form. We are using leadID and pr...

Discussions

2429 0 5

unsubscribe
Re: Form on a RTP Dialog Web Personalization - success message issues

by Kevin_Stinson 04-07-2022

Thanks Darshil that worked.

Discussions

2060 0 0
Form on a RTP Dialog Web Personalization - success message issues

by Kevin_Stinson 03-31-2022

HelloWe have a form on a RTP Dialog Web Personalization. The form is set to "Stay on page".What we are trying to do is once the form is submitted have a success message replace the form and the page not to refresh.We have the page displaying the success message initially but the page refreshes so qu...

Discussions

2108 0 2