Alex - if the user's email client has images disabled, the Marketo tracking pixel will not render - and therefore will not register an open. But the click activity will still be tr...
Thanks Ali. I actually got a demo of it last week. From what I saw, it's the reporting/analytics that many of us have been waiting for (and, IMO, should be included in the base pro...
I should also note that I've been asked to relay any and all feedback that I hear from Marketo's customer base, so that our CSM can share this with the higher-ups at Marketo. So if...
Here's the update I received today: our CSM spoke to PM and said that MPI will be an add-on for everyone for the foreseeable future. When she brought up the reference made during l...
We have Premier Support and have these same experiences ( some of our more advanced cases take months - not weeks - to resolve). The biggest bottleneck, IMO, is when the case gets ...
Janna - you need to enter the time in your local time zone. For example, if the webinar is taking place at 11:00am GMT, you would schedule this for 6:00am ET.