Roxann_McGlump1

Hi Dan,Whether or not you need to revise any whitelists depends on how the whitelisting was set up - by domain, by specific IPs, or by IP CIDR range. If you move from shared to trusted, your deliverability should go up, but you might still need to reach out to some clients to update their whitelist...

If you just have a plain link to "http://mrktoa.blueshieldca.com/bsca_unsubscribe.html" in your footer, Marketo will just see that as a generic link, it won't know it's an unsubscribe link. Marketo logs Unsubscribe events when the either the default Unsubscribe footer in Admin > Email is used, or w...

The images on this are broken for me. Are they broken for anyone else?

Hello Tony,Because there is no way to make leads in a stream wait for the test to complete, you can't do the sort of batch A/B testing you are describing in a stream. The Champion/Challenger tests everyone that passes through it, with X% being sent the Challenger and the remaining Y% being sent the...

Hi Geoff, The "Marketing Suspended Cause" is only populated with a reason for Marketing Suspended if Marketo suspends a lead through an automatic process. This almost never happens which is why this field is almost always empty. The example I was given was this: • A Sales Insight plugin user has sen...

Hi DianeIt is technically possible for a person to click a link in an email without opening it. An Open Email event is only logged when a single pixel tracking image is downloaded from the Marketo server, but many email clients, such as Outlook, don't download images by default. So someone could ...

Was all the content activated at the same time, or were some emails activated before others?