Roxann_McGlump1

Roxann_McGlump1
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Date Last Visited
‎05-31-2023 03:24 PM
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Joined the community 18-08-2014
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  • Re: Remove group of leads from Marketo and not Salesforce
    by Roxann_McGlump1 name dot 03-07-2016

    I was about to suggest the same thing. Support could enable a custom sync filter that would prevent leads from syncing back down to Marketo. The steps are pretty easy:1. Create a boolean field on the Lead and Contact objects in SFDC called "Blocked from Marketo" (or something similar.)2. Set the f...

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  • Re: Sync to SFDC failure due to company missing
    by Roxann_McGlump1 name dot 03-07-2016

    Hi Cheral,You can prevent this issue from happening by going into Admin> Salesforce> Sync Options and setting a default value for the Default Lead Company, such as "Unknown" or "Not Provided." Marketo will pass this value in the sync when the company name is not otherwise provided, which will preve...

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    Discussions
    3499 0 1
  • Re: Leads in SFDC that sync down into Marketo and cause campaign havoc
    by Roxann_McGlump1 name dot 03-04-2016

    HI Matt,Have you considered a custom sync filter to prevent unwanted leads from syncing back down to Marketo? Support can help you set this up. You would create a boolean field in Salesforce, "Blocked from Marketo" and let the field sync down to Marketo. Then ask Marketo Support to set up a custo...

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    Discussions
    1699 1 0
  • solved badge Re: Cloning programs across workspaces - be aware of a "fixed" capabil...
    by Roxann_McGlump1 name dot 03-04-2016

    There is an alternative to cloning programs across workspace, and that is to use the Import Program feature. To do this, you need a little help from Marketo Support. We can update the Import Programs setting on the back end to allow your Marketo instance to import from itself. With this enabled, ...

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    Discussions
    3838 3 2
  • Alphabet Soup - CNAME, SPF, and DKIM on your DNS - pt. 1. CNAME
    by Roxann_McGlump1 name dot 03-04-2016 quickview

    There seems to be a lot of confusion about what these are and what they do, so I thought I would do a little post on it to try and clear it up. Let's look at CNAMEs first. CNAME is short for "canonical name" and if you look it up on Wikipedia, they define it like this: A Canonical Name record (abb...

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    Blogs
    3786 4 4
    Deliverability
  • Between the Delivery and the Inbox, What Happens?
    by Roxann_McGlump1 name dot 02-26-2016 quickview

    It's not an uncommon case here in support - Marketo says the email was delivered, but the lead says they never got it. What happened? Because I love analogy here's how I think of it: Delivering email to a server is rather like delivering regular mail to a company. The post office doesn't come into...

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    Blogs
    24820 11 8
    Deliverability
  • Re: Quick Tip: Avoid Waiting for Reports to Load
    by Roxann_McGlump1 name dot 02-24-2016

    There used to be an article in the old community about optimizing Smart List performance but I didn't write it. I don't think that old article is still around, but someone else wrote this, which covers pretty much the same information. Tips for Building Better Performing Smart Lists

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    Blogs
    2313 5 0
  • Sharing, Trust, and Dedication - You and Your Sending IP
    by Roxann_McGlump1 name dot 02-16-2016 quickview

    Frequently people ask me for clarification on the different sorts of IPs Marketo offers, and the pros and cons of each, so I thought I would write a post on it, and since I love analogies, that's what I am going to do here.There are three kinds of IP that Marketo offers, shared, trusted, and dedicat...

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    Blogs
    14655 8 8
    Deliverability
  • D'oh! Email Throttling
    by Roxann_McGlump1 name dot 01-25-2016 quickview

    In a previous post, I talked about troubleshooting hard bounces. In this one, I'm going to talk a bit about soft bounces, specifically soft bounces due to throttling.What is throttling?Throttling is an issue that occurs primarily with the large ISPs such as AOL, Yahoo, and Hotmail. When the ISPs a...

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    Blogs
    4874 10 2
    Deliverability
  • What the heck happened!? When your deliverability takes a hit
    by Roxann_McGlump1 name dot 01-12-2016 quickview

    Let's say that you have a weekly newsletter that you send out through Marketo and every week your deliverability is 95% or better - except last week! Your deliverability was only 80%! What the heck happened!? To find out, we pull up a quick Email Performance Report for the email in question and se...

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    Blogs
    4729 17 0
    Deliverability

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Public Statistics
Date Registered ‎08-18-2014 07:12 AM
Date Last Visited ‎05-31-2023 03:24 PM
Total Messages Posted 272
Likes Received 235
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