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To enhance the stability of Marketo’s email assembly infrastructure, we are disabling some Velocity Script functionality on June 14, 2019.What change is being made?The following Velocity Tools will permanently be disabled for use in email script, on June 14, 2019.My Tokens:classToolcontextToolresour...
Current Microsoft Dynamics VersionNew Microsoft Dynamics VersionRequires a New Marketo InstanceOn-Premise 2016/365 (Version 😎On-Premise (Version 9)No*On-Premise 2013, 2015, 2016/365 (Version 😎Online (Version 9)YesOnline 2016 (Version 😎Online (Version 9)NoMigrating from any Microsoft Dynamics vers...
Support is not able to set up this feature. Marketo Professional Services used to be able to set up this feature, but they no longer offer it.
With the evolving best practices and awareness around data privacy, Marketo will be upgrading how we handle form pre-fill.What change is being made?Starting April 24, 2019, Marketo will only pre-fill form fields if the URL used to navigate to the Marketo landing page contains a valid mkt_tok URL par...
Hi Adrienne,This is something Support would pull from our internal server logs. If you open a support case, the Support Engineer should be able to pull that info for you.
It's one of the most common calls we get in Support - "This lead should have qualified for this campaign, but it didn't. Why?" Here's how we go about answering this question, and you can do it too. Did the lead actually qualify? Sometimes the leads do qualify for the campaign but don't go through t...
Hi Letitia,One of our Support Engineers wrote some nice documentation on guided templates that might help you feel more at home with them.Getting Started With Guided Landing Pages:Editing Marketo Guided Landing Page Templates, Pt. 1 - Elements:Editing Marketo Guided Landing Page Templates, Pt. 2 - V...
Hello Geoff,Please open a support case on this issue so we can investigate whether this behavior is expected or not.
Hi Dan,Mike, Ken, and I are on the documentation team, not the product team. John and Dietrich are support, but this is really an issue for the product team. Justin Cooperman, is there someone in Product who could comment on this?
What’s changing?Previously, customers could choose whether they wanted to secure their pages and tracking links via SSL. The responsibility of procuring, maintaining, renewing, and securely sending the certificates to Marketo lie entirely with the customer – Marketo just hosted them. In 2017, Chrom...