Denise_Greenbe7

So here's the thing, I was thinking I could export a smart list from Marketo of the Target Accounts and them update them by importing the list into SFDC with the Target Account filled in. But you can only use the SFDC import wizard to do that if the SFDC Account ID is in the list. The SFDC Account I...

Hi Ronnie,Marketo can read but not write to Account fields. If you run a campaign to change "Company" field value that's actually an account field (because the Contact qualifies for the smart list) the field will not update in SFDC. It will ONLY update in Marketo. And then you have mismatched data b...

Why would the bounce come back to us rather than to the person whoforwarded the email?On Tue, May 21, 2019 at 9:25 PM Sanford Whiteman <

Hi Ronnie,Yes, we are using SFDC. And I have this issue with another field, too. I know that Marketo can write to a Contact field, of course. But in SFDC, how would I transfer the value from the Contact to the Account? As far as I can see, you can't map Contact & Account fields.Thanks,Denise

I found it in the Email Suspended Cause field.

Actually, Ronnie's question makes me realize I have a harder problem than I was thinking about at first. The Target Account field has to be on the Account - and Marketo can't write to Account fields.

Hi Mark,It could be a configuration issue, as Nick suggested. However, I've just logged support cases for 2 of my clients because scoring events are not missing from MSI. In these cases, it's not that there are NO scoring events but rather that some are missing. So you may be dealing with a bug.Deni...

Hi Christian,I'm curious what you mean about not syncing also. However, there are 2 SFDC Type fields - one is on the "Person" where the two choices are "Lead" or "Contact"; the other is on the Account and is mapped to the SFDC "Account Type" field. Your screenshots appear to be from Marketo (as note...