maybe someone is abusing your unsubscribe form? How far apart were the submissions?  ... View more

Thank you for your thoughts Josh. I didn't mean to sound like Outreach is superior to Marketo. Marketo and Outreach are both great tools. But one thing that I see outreach doing is making it easy to build sequencing of emails and phone calls in one place and tracking replies to the sales emails. The A/B testing is also AI powered to make life better.  I am sure the growing pains will pay off and Marketo  will deliver  a better tool as a result.  ... View more

I agree Paul. For example, I have worked with teams using both Marketo and outreach.IO. Because it is so difficult to duplicate what Outreach is doing in Marketo. ... View more

Build a smart list to dipslay the contacts and call them:  Note that the time frame can be changed to narrow down or expand as you please.  The people that will be pulled by this list marked your email as spam and the feedback loop from the ISP to Marketo triggered the Unsubscribe value to be set to True.  ... View more

If you checked both of our suggestions and it is still not working, I would reach out to Marketo support. It doesn't make sense for the report not to pull both sends. best, Jaime On Tue, May 28, 2019 at 12:02 PM Angelica Ismailos < ... View more

Another thing to check is the timeframe of the report. Make sure the sent date parameter covers the time frame for both sends.  ... View more