MCSA guy who likes to hang out in the community going through the people's opinions, thoughts about the product and also answering questions/issues for fellow Marketo users. Have built few custom connectors for integrating the Marketo with other Adobe Marketing tools like Analytics, AEM, Target for extending Marketo's functionality. Have extensively worked on Marketo APIs along with the org level Marketo setup. Let's connect for a discussion on anything revolving around MarTech. ;)
Gotcha - "." is the separator used by the system to refer to the nested assets in a program (e.g., <Program Name.Email Asset Name>)!
FYR - the email name with AB test has the test...
I'd recommend you to wait for sometime (a day or two), see if the engagement score updates to a higher value (given that emails in other streams with relatively less engagements ha...
Could you find any other similar instance(s) of discrepancy? This clearly isn't an expected behavior given that the queried person was in the DB the moment the API queried them and...
Thank you for sharing the snapshots, @Suneka.
Two things to check here -
-> Do you see deliveries in the email dashboard?
-> Could you confirm whether the campaigns were activate...
There could be a fair chance that the LP link added in the email is broken, or the UTM parameter(s) added via the tokens may not be getting updated with the token value. Links usua...
Did you wait out the 72 hours period post the last cast from this stream? Engagement score is re-calculated after 72 hours of each cast and includes the metrics of last 3 casts. In...
I see the email send program has already been deployed. Given that the campaigns were activated before the engagements were logged, could you please share snapshots of the smart li...
Last Interesting Moment Date similar to other interesting moment standard fields is a system managed standard field, meaning you’d not be able to make any updates/add past data to ...
Do you see the corresponding email activities in the lead activity log? You can create an SL to check to filter out people who engaged with the email. Use filters like Clicked Link...