Kim_Gandy1

I'm looking to build a smart campaign for trial subscription users at each of the following milestones:Your trial expires in two daysYour trial expires todayTrial lengths vary from 7-30 days, so does it make the most sense to use the following to accommodate various lengths? Smart list:Trial expires...

I'm trying to clear a field value from TRUE to NULL. In the smart campaign flow step, I've said Change Data Value = NULL (in all caps), saved the flow, and run the campaign, but the Change Data Value just defaults back to TRUE. Any insight?I've consulted the following two help articles/discussions:C...

We have a sister company transitioning their email activities over to Marketo, but until completed I'd like to send emails to their lead base using their independent email domain. Marketo shows that we can create unlimited DKIM and SPF configurations, but the sister company's email domain is current...

I recently sent an email marked as operational, so it was delivered to all contacts (even unsubscribes). When reviewing the results, two contacts (unsubscribed to marketing emails) were delivered the operational email, but added to a blocked lead list. Any idea why there's a blocked lead list if it'...

When trying to approve an email, I get the error "Sending IP is empty or not valid." I notice the dedicated IP is empty from the summary tab. How can I add/associate an IP address to this email?

I'd like to create a smart campaign that will email users if they do not click the link on landing page after filling out a form. My current smart list flow contains filters:Visited web page (landing page with form) > Filled out form > NOT clicked link on web page (constrained to landing page with G...