Kim_Gandy1

Level 7

Joined the community 04-04-2016

Level 7

Houston

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Re: Export 20,000+ Records from Campaign Results

by Kim_Gandy1 11-21-2016

Devraj Grewal how am I the only one experiencing this?! http://screencast.com/t/fos8WHXHXpQACampaign results - 48k+Export - 20k

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4383 0 1
Export 20,000+ Records from Campaign Results

by Kim_Gandy1 11-21-2016

My company has to export deliver and bounce results with a timestamp from smart campaigns for auditing purposes. Excel exports from Marketo max out at 20,000 records, but our list size exceeds 20k.I've already tried separating results by delivered and bounced, but the delivered results alone are ove...

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4988 0 7

Reports & Analytics
Re: How is hard bounce - category 2 determined?

by Kim_Gandy1 11-16-2016

Hi Josh Hilland Grégoire Michel, any additional notes after reviewing these numbers?

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3540 0 0
Re: Emails sending to opt out leads

by Kim_Gandy1 11-15-2016

Dan Stevens This is a separate field from the system "unsubscribe." Our instance was built before my time. How can I determine if the field is native or custom?

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3837 0 1
Re: How is hard bounce - category 2 determined?

by Kim_Gandy1 11-15-2016

Ran a smart list for invalid email=trueLead sources: List import9370New lead3salesforce.com1436Web form fillout29Web page visit30Web service API10566

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3540 0 2
Re: How is hard bounce - category 2 determined?

by Kim_Gandy1 11-15-2016

Pivot table of invalid causes: 550 13,933 550 5.1.1 4,754 550 5.4.1 1,024 554 314 Invalid data type in field Email Address 276 550 5.7.1 258 550 5.2.1 213 553 197 551 5.7.0 115 550 5.0.0 101 (blank) 75 554 5.7.1 72 550 5.5.0 20 553 5.3.0 18 554 5.1.2 12 550 5.4.4 10 550 5.7.0 7 no longer with co...

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3540 0 0
Re: Emails sending to opt out leads

by Kim_Gandy1 11-15-2016

This was not an operational email. After running a smart list, I see 600+ leads' data value changed to opted out=T before 10/25/16, but were sent the email on or after 10/26/16.

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3837 0 4
How is hard bounce - category 2 determined?

by Kim_Gandy1 11-14-2016

Every month our team exports, archives, and deletes invalid leads from the database. This month we noticed a significant spike in invalid leads (jump from 2k to 20k leads). After looking in these more, we see a lot of leads were delivered/opened emails as recently as yesterday and are now invalid. I...

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3929 0 6

Lead Management
Emails sending to opt out leads

by Kim_Gandy1 11-14-2016

Any thoughts why marketing emails would be sending/delivering to opted out leads? Shouldn't Marketo automatically exclude these leads from qualified lead list? If not, do I need to add opt out, unsubscribe, marketing suspend = false to EVERY campaign?

Discussions

4328 0 6

Lead Management
Unique vs Gross Email Opens

by Kim_Gandy1 11-10-2016

Is there a way to report gross email opens, aka multiple opens per lead? We have a request for this metric to see how many times leads are revisiting emails.

Discussions

2915 0 1

Reports & Analytics