Eben_Saputra

At one point there was an overriden token, but I delete it and the issue still persist.

Not right now, especially because we have other developments on the pipeline. But thanks for the help so far!

I think the problem is ... Marketo bug?From customer support, I had 2 Marketo engineer and a script expert working on this, and they didn't see any dependency issues, token issues, etc.But when I create another test email but at different folder, it magically works.

Cool, thanks as always Sanford!Just making sure I don't skip any option Thanks,Eben

Devraj Grewal​ suggestion is correct, but there is another (I think) easier, faster solutionGo to any marketing program (or create one)Drop the required lead fieldSelect the + button as if you are trying to add multiple valueAt the popup, click the drop down and add all value. The Value will be adde...

Oh man, you wouldn't believe what I foundTurns out one of the velocity token is "acting out"There is this one token called City Token, that I use to summon City ValueThe code is like every other token that I use so far(sorry I don't see flair option here)#set($clinicID = $lead.clinicID)##if clinic i...

I tried putting erasing {} but it doesn't solve the problem.Actually it was never a problemQuestion : Is there a certain formatting condition that might cause token value to not be summoned?Typically when using custom token, the display will be empty only if there is no data to display (or coding er...