Karen_Black

How do you create a read only user? Seems under roles / permissions there is no View Lead Database. Any help would be greatly apprecated.

We created landing pages, but it seems that views within different browsers are different (where the footer lands). We adjusted it enough so everything looks good in Safari, IE, Firefox & Chrome (forefox & chrome has extra white space at the bottom), but on the iPhone, the footer with the social med...

Does Marketo support Google "Quick Actions"? Where you can put CTA's in your subject line...

Can someone explain why the email performance report, and the Standard Program reports dont match. The performance report says we delivered to 10k+, but when we clicked on the program, the summary of members was only 9,860. Any help would be greatly appreciated!

I would think that the leads count from the email performance report would equal the click names in our smart list (clicks link in email) but their is a delta. Any clue why this is happening?

Is it just us, or does this happen to others? When I pull an email performance report for a campaign, every time I refresh, the numbers change. I can understand the clicks and unsubscribes changing...but we are running into the issue of delivered goes down, and soft bounces goes up.

We pulled a smart list of leads with no first name, last name or email address. Looks like we have quite a few within our system. If fields are required within the marketo environment, how are these leads created?

We had a campaign run where there were over 300 page reviews. But when we pulled a smart list on who viewed web page, only 3 names showed up. Anyone know why the large discrepancy?