Jep_Castelein2

Jep_Castelein2

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Date Last Visited
‎05-24-2022 03:25 PM
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Joined the community 07-12-2010
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San Francisco, CA
  • Re: Web Services Error 606

    can you clarify where you see this error? Normally you would only see this error in the response to a web services call (API call) and since you don't have a tech background, I assume you're not making API calls yourself

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  • Re: TLSv1.2

    Marketo Webhooks have been upgraded with the Feb 5th release to support TLS 1.1 and 1.2. The immediate reason was the announcement that SFDC would stop supporting TLS 1.0 on Production orgs on March 4, 2017 (1 year from now). However, SFDC will be upgrading sandboxes sooner, and you can elect to upg...

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  • Re: Webhook to Create a new Salesforce Lead.

    your URL has a typo, it should be localhost with an 'o' instead of an 'a'. It should just work and - by definition- it points to the Marketo instance itself. I do want to mention that our support team considers this a "non supported use of Marketo", so you may not get support from them in implementi...

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    4033 1 1
  • solved badge Re: Removal of "Is Anonymous" filters.

    that won't work as a Smart List anymore. However, instead you can use the Web Page Activity Report and the Company Web Activity Report​ and have the sales rep subscribe. My understanding is that you can still use a Smart List there (however, no need for the 'is anonymous' filter). I'll let Mike conf...

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    3779 2 5
  • solved badge Re: Are webhooks synchronous?

    If you use the webhook's Response Mapping to save data back to a field in Marketo, that will by synchronous. Example: In my test system I have a webhook that fixes the case for first name and last name, so if someone fills out a form with "joe" as first name, the webhook will write back "Joe" to the...

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  • Re: Need more detailed information about email bounces

    Elliott Lowe​ the document has not updated in the last 2 years, so some things may not be up to date. The main concepts should still apply, but there could be some changes with Smart List details because Marketo changed to a new email engine (from Strongmail to Message Systems) since I wrote the doc...

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    3530 2 3
  • Re: Setting Up Workspaces and Partitions - Nested Company Structure

    Amy, if the child companies are completely independent and would like to keep their Leads separate from the parent company, then I would create a new Lead Partition with a "dupe rule by Partition ID". That way you allow for duplicates across Partitions (but not within Partitions). This means you los...

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  • Re: Setting Up Workspaces and Partitions - Nested Company Structure

    By default the behavior is as I described. You can ask support to create a "dupe rule by Partition ID", which would create duplicates across Partitions. Essentially, when a Lead is submitted it will try to match on both Email Address and Partition ID. If it finds a match, it will update. If no match...

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  • Re: Webhook to Create a new Salesforce Lead.

    The easiest way to do this without "coding" is to create the new "referred" Lead in Marketo, then sync it to SFDC. Submit the form to Marketo as seen above. The referred Lead's data is stored in the custom Fields. Now you have to use a Webhook in a creative way: use it to submit a Form on your own M...

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  • Re: Setting Up Workspaces and Partitions - Nested Company Structure

    The reason why I discourage the use of Lead Partitions is that a Lead always needs to be in exactly 1 Lead Partition. This makes it hard to deal with situations where a Lead could potentially have to be in 2 Partitions at the same time. Let's assume you implement a US and an EU partition, each linke...

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Public Statistics
Date Registered ‎12-07-2010 02:42 PM
Date Last Visited ‎05-24-2022 03:25 PM
Total Messages Posted 814
Likes Received 325