Veronica_Holme4

Hmm... OK let's try and think around this. The "skipping" thing does mean it is getting caught in the filter to prevent duplicate emails being sent.Is this something you're likely to do a lot? Or an outlier? If it's more of an outlier you could move to the Request Campaign modelSC1:Smart listWhateve...

Hmmm... I've never seen that occur. Tokenised information belongs to individuals, so if it is indeed a different person (with same email) it really should contain their details from their record. The first thing that came to mind was that there was a true duplicate of the same person hanging out in ...

That's going to be hard because most of the time Event program channels are set up to not let you go backwards through the statuses.You've got a few options here. I use one of these two:1. In the program's Members tab, manually remove them from the program (Change their status to "Not in Program") a...

Change your strategy - call the SMS from SFDC instead. If it doesn't matter which system the text comes from it'll be easier to have Salesforce do it for you. Best way to think about this is which system is best for each particular task depending on what I'm trying to achieve?+1 to Sanford's idea, a...

I thought those custom object update triggers that you can "request" were only on Marketo custom objects, not SFDC ones?

It does indeed seem weird. Basically Marketo is showing everything it can SEE in that view, not necessarily everything it can sync to. Subtle difference, but an important one.

Really nice to hear that the champion sessions have been useful! We've all had such awesome feedback on them, it's going to make us all try super hard next year to present good content. I know I personally am going to be lobbying to get the session recordings back, I feel like I missed so much becau...

Thanks for sharing that Greg! Much appreciated.

Yes, I have done this, usually for clients who specifically wish to have their telemarketing or inside sales team very clued in to the marketability of the leads. It helps with phone engagement, and assists with Marketing/Sales alignment.You cannot however directly sync these fields with Salesforce....