Veronica_Holme4

Level 10 - Champion Alumni

Joined the community 01-10-2013

Level 10 - Champion Alumni

Sydney

Principal Consultant

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Re: Is there any way to restart a large group of people on a stream?

by Veronica_Holme4 in Product Discussions 08-19-2014
Latest Post 08-19-2014 by Veronica_Holme4

I would have thought you would have to do Kristen's suggestion and use cloned versions of the email in your second stream you send them to if you wanted to take this path. If you u...
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Re: Default Programs vs Email Programs

by Veronica_Holme4 in Product Discussions 08-19-2014
Latest Post 08-19-2014 by Veronica_Holme4

Hi Myllisa - No, there's no real workaround for that. You can still only use the email program for the "one email, once" scenario. As soon as you need scheduled or triggered email ...
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Re: If I delete a lead in Salesforce, does it remove the lead owner?

by Veronica_Holme4 in Product Discussions 08-08-2014
Latest Post 08-08-2014 by Veronica_Holme4

Hi - if you delete the lead from Salesforce, yes that removes the Lead Owner value. The lead will stop syncing to Salesforce and won't sync again until you tell it to.
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Re: Is there an operational rule I can put in place to stop the flow of a c...

by Veronica_Holme4 in Product Discussions 08-08-2014
Latest Post 08-08-2014 by Veronica_Holme4

Are you looking to stop an entire campaign from running, or are you looking to simply remove someone from a campaign if their owner changes?If the latter you're looking for the "Ow...
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Re: Sync to SFDC in Flows

by Veronica_Holme4 in Product Discussions 08-06-2014
Latest Post 08-06-2014 by Veronica_Holme4

Hi there - that's true, but primarily that's because of the way Salesforce itself works. Lead assignment rules will only work the first time a lead enters Salesforce, after that th...
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Re: Where is info from form going?

by Veronica_Holme4 in Product Discussions 08-06-2014
Latest Post 08-06-2014 by Veronica_Holme4

Alok is absolutely correct. Test it in an approved page.
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Re: Editing Smart Campaign

by Veronica_Holme4 in Product Discussions 08-06-2014
Latest Post 08-06-2014 by Veronica_Holme4

Hi - was this a batch campaign that was halfway through running when you made this change? If so yes, the campaign will abort. You can schedule it to run again, but ensure that you...
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Re: Sync to SFDC in Flows

by Veronica_Holme4 in Product Discussions 08-06-2014
Latest Post 08-06-2014 by Veronica_Holme4

I guess put even more simply, the Sync to SFDC flow step does not actually run for leads that are already synced to SFDC. Once a lead is synced with SFDC for the first time any upd...
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Re: Are SFDC Formula Fields Supported in Marketo Emails?

by Veronica_Holme4 in Product Discussions 08-06-2014
Latest Post 08-06-2014 by Veronica_Holme4

Hi - formula fields don't "update" the lead record in SFDC, so Marketo likely does not know it needs to check that record in SFDC to see a value. Even if you force an update to all...
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Re: Testing Unsubscribe Link

by Veronica_Holme4 in Product Discussions 08-06-2014
Latest Post 08-06-2014 by Veronica_Holme4

Hi - are you using the default unsub link or the system token? Redirecting to the homepage suggests the link is going to your fallback page instead of your unsub page. This can hap...
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