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Ahh, I see. Sorry, misunderstood By any chance are the leads being given a status of some kind in the nested program even if they hit their communication limit and aren't sent the email? There's a thing about programs in engagement streams that means that if they receive a status in the nested prog...
Hi - just curious - when using nested programs like this it is really the smart campaign within the nested program that is in control of the conditions of the send. Have you tried changing the smart campaign settings to ignore communication limits? Does that produce a different result? I have not te...
You assume correctly. Just hiding the field only has an impact on the Marketo UI itself, not on the Salesforce sync.
I am not sure why (and I've queried it), but I've been told by support to just use the "contains" filter and it'll work. The generation of multiple entries in the list with the appended numbers is expected behaviour.
I'm 100% sure that you can speak to the complexities of this technically better than I can, but I can tell you one thing - in my 3 years as a Marketo consultant I experienced many times a hit to Marketo performance with the deployment of request campaign triggers sending bulk SMS that are deploying ...
While I don't disagree with the solution above and fully acknowledge if I were trying to do it this is how I would go about it, be careful with volume on that approach. It's simply not designed for this, and I've found that some SMS messages simply aren't sent when using this method if you send too ...
Glad that part worked!Do you know I've never noticed that behaviour before! It's bizarre. I've just replicated what you've described in my own environment and I've logged a case with support. Happy to share the findings back here when I have some, or you could do the same, log it and see what they s...
I'd prefer to let Marketo do that since they have lots of lovely product marketing people who do this for a living!What is Lead Management
Hi Alec - we may need more info here but I'm going to take a stab at it.When you say you are creating tasks, I'm going to assume you are building a smart list in Marketo that is listening for sales to send an email, and for a recipient to click on that email, so that in the flow a task is created. I...
Hi Jennifer - OK, first question - are you using Marketo Sales Insight? This is the usual method. If you are using it and it isn't meeting the requirements you have, could you give us some details on what you want to pass across that it doesn't do? Your request seems specifically what MSI is used fo...