Yes. At the smart campaign level you can override global communications limits, but you can't customise campaign by campaign. But that's by design. If you did these limits ad hoc a...
Hi Mike - this is a common misconception about nested programs. At each cadence the engagement program doesn't send an email, it executes an action. It just so happens that in enga...
Teresa - Since a Lead can be associated to multiple campaigns what exactly does the formula need to do? Original campaign source? Most recent campaign? What are you looking to acco...
So - let's say you upload 221 and 198 are "acquired". Acquired means that they are a new person/lead in your database when you upload the list. This means that 23 leads were alread...
Unfortunately no. The closest I've ever been able to come to this is on the smart campaign that adds new leads to the engagement program I've set an expiry on the scheduled adding ...
Hi Whitney - what kind of email volume are we talking here? Is high-volume delaying your sends?Also - check your local time zone settings. If the person who is setting up the sched...
Highlight the Email Program. Generally the view you will see is the four-tile Control Panel view. Change this view to the Summary view, and see if you have a Salesforce campaign al...
So frustrating the lengths we still need to go to in order to achieve this. I brought this up (again) in the product management session this year but it's not on the roadmap. There...
Yes, good point. You'll probably have to go down to individual specified links being clicked a min number of times, that could get very messy and hard to manage very quickly. Hard ...