Level 4
Joined the community 09-10-2017
Level 4
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IssueAfter moving an asset to a new folder, you are unable to see the asset in the tree, or see duplicates of the asset in both the new and old location. Occasionally, this may occ...
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0
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566
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IssueLeads that qualify for a Smart Campaign run through the flow with a Change Data Value flow step, but some leads don't have a data value changed, while other flow steps still a...
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628
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IssueLinks placed into emails by a token are not being tracked and donot show successful click activity in the lead/person record. SolutionWhen Marketo sends emails, you can t...
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2887
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IssueYou created a Smart List, but did not define the filters (example: "Member of Smart List" with no Smart List named) and are wondering if this will cause no leads to show up in...
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293
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IssueYou receive a Marketo email and an email address in the text is blue and underlined, which does not match your desired styling for the email. SolutionWhen an email address is...
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600
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IssueYou want to change the description of an email template after the template has been created. SolutionTo update the email template description, follow these steps: Go to De...
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523
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IssueYou are unable to archive or delete an asset in Marketo. When you try to do so, you get an error: "The following assets are in use or used by other assets." SolutionTo ar...
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1377
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IssueAfter an email send, the number of emails sent is much lower than the number of people that qualified for the email. SolutionIssue ResolutionOne possible reason you are s...
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448
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IssueEmail asset does not show which template it was built on and shows the word "none" instead of the name of the template that was used to create that asset. SolutionAny edit d...
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953
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IssueHow do you delete the data in Marketo Custom Object records, or in specific fields on the custom object if the the custom objects have already been created and approved? Solu...
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1
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1936
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