IssueLead didn’t fill out the unsubscribe form but the unsubscribed reason states that “Customer complaint received from ISP”
SolutionThere is an arrangement between an email se...
IssueA person record in Marketo is getting created by the CRM sync even though there is a previously existing record existing in the Marketo database with the same email address.
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IssueYou sign up for ToutApp and receive a notice that your account is under review or your account is not verified.
SolutionIf you sign up for ToutApp using a generic email addre...
IssueWhat happens when you enable "Send all Tout emails in my team through this server connection" within the SMTP Server settings on ToutApp.com.
SolutionWhen you select "Send al...
IssueWhen sending an email through the ToutApp Panel within Salesforce, what email server is used?
SolutionThe Salesforce plugin will utilize the settings for your ToutApp.com sen...
IssueYou try to merge two records in Marketo, one SFDC Lead and one SFDC Contact, and the merge fails.
SolutionWhen you are trying to merge a Ccontact record with a Lead recor...
IssueYou see that a lead has an unusually high amount of Clicked Link activity for a particular email after delivery.
SolutionThere can be a couple reasons for this. If you se...
IssueYou are seeing updates in Microsoft Dynamics to a field named Birthmark but do not see the field in your Marketo instance.
SolutionThe Birthmark field indicates whether t...
IssueAdmin > Sales Insight > Licensed Seats displays the number of seats used in the last 30 days. How is this calculated?
SolutionThe number of seats used is calculated by the...
IssueCampaign has a "Visits Web Page" trigger and a wait step in the flow. Leads are showing as being in the wait step, but are not shown in the Campaign Members tab
SolutionT...