Kevin_Weisenber

Hi Sue, We have used it at a number events via IPads at a booth with great success and have never had any of your listed problems. I suspect this may have to do with a compatibility between your operating system on the device and the app, have you tried reaching out to support to see if they can inv...

Do you have advanced de-duplication rules enabled? If so this could be affecting it. Example -if you have Partition AND Email for de-duplication and the contact exists in a different partition that your assignment rules for your Salesforce contact this would result in a duplicate being created.

This sounds like its the result of something called "durable unsubscribe" There are a lot of threads on it like this one Durable Unsubscribe Activity Log

If you use a filter you will be grouping them based upon your criteria i.e. filled out form in past 7 days and then a flow would time stamp whenever you run the batch. Seems like this would defeat your end goal.

Yes there is. Use the smart list trigger to identify the user "clicks link in email" in the flow step you will want to use the change data value. Identify your custom date field and then use a system token {{system.date}} or {{system.time}}

I'm unable to view the timestamps in your attachment but have you looked into the activity history of those contacts to view the time stamp of their activity like clicked on link. This could have been triggered by their email client if it shows the same time for all members.

Hi Courtney, You will need to attach a picture, we cant login to your instance. Is there a reason you are using a smart list vs a link performance report? I assume when you say a campaign you mean an email campaign?

I view it as being similar to email. They have brought email into the platform because it's a mainstream form of communication with customers/leads and I am perceiving SMS to be the same as we move more and more towards a mobile centered world.

If you want the initial program to work you could purposefully create duplicates by adjusting the de-duplication rules to include partition ID. Support would do this for you. Outside of this I don't think there is anyway to my knowledge unless you share partion access with the other workspace which ...

You will need to make the change in Salesforce and this will flow down into Marketo.