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I know this is an old post, but did you find a solution. We have whitelisted Marketo for alert delivery and also have inconsistent results. Marketo says the alert launches but it doesn't appear in our inbox.
Hi Juliane,Don't know if you ended up talking to Eric or found those other articles, but I worked with Eric in a Higher Ed environment. Our Marketo Instance views and operates on custom objects in SFDC (Student Information System Course Registrations) and we also use opportunities (our applications)...
Excellent idea, I will try this tomorrow.
Thanks Kim,We do have a Lead Deletion smart campaign running. I suppose it would have been better to delete rather than merge, but I believe the SFDC team must have had a good reason to merge.I would be fine with deleting the duplicates, but I am struggling with creating a smart list with all the du...
Hello all,Our Salesforce instance recently had a hiccup where a new process created multiple duplicate records. In the end, we had over 75k dupes created that synced over to Marketo. An admin merged the records in Salesforce, using Demand Tools, but the merge has not ended up merging/removing the du...
You definitely do need to update. We just moved to O365 and the team did not transfer the DKIM information and it has been a headache ever since.
No, different departmental uses I am afraid - that would have been the first thing I did. I would have a different status code for system cancellations rather than applicant cancellations, but that simply isn't my call to make.
Hi all,We have a trigger program where, if a person cancels their application, an email alert is sent to the appropriate account owner to let them know.The trigger looks for specific Salesforce opportunity data, and then uses velocity script to populate dynamic content related to that opportunity - ...
Thanks, that makes so much sense. Previous value always refers to the Trigger Attribute?I can't believe I have never seen that constraint... I was getting frustrated thinking "where is the 'was' statement?"
Hello,I am using the opportunity trigger to send out an alert. However, I am having difficulty in ensuring the program is launched based on a specific value.For example - I am triggering off an update to the field 'SIS Status' in an opportunity. Once the status is "2" We can send the email.However, ...