Tech support is a complete and utter disappointment. I've been working with them for several MONTHS to simply get our UNSUBSCRIBE page to work. I have worked with our account manager, two different support members, used Marketo consulting hours and our unsubscribe page still doesn't work. Not only could this put us in legal trouble, but it's also annoying as hell to boot! PLUS they are telling us that it is an issue related to SSL. Which they recently made us pay for. Also, we can't track clicks!!! Basically, we are paying for a dumbed-down version of mailchimp that is being touted as a full-service ESP.
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