Katja_Keesom

In a typical native sync setup, SFDC will sync your records to Marketo with the SFDC Id value as the unique key. If in Marketo a record already exists with the same email address, this is not recognized by the SFDC sync as the SFDC Id will be blank (record did not exist in SFDC yet). Blank is not th...

Good point. That still has me wondering though. The original question not only refers to value to blank changes (which is expected behaviour), but also value to different value changes that is not shown in the internal alert.As you are right about the fact that the form values are stamped in the log...

As @SanfordWhiteman said, subtracting a specific value that was previously added is not technically possible. However, it is good practice to implement an "inactivity" score in any lead scoring model. This subtracts a specified amount of points from both the behaviour score and person score if no re...

Hi there,There are two things that come to mind straight away:A field on a form that is not populated will not overwrite a value that was already there to NULL. That explains the blanks not being blank.When it comes to a data value change, the actual processing of this can take a little bit of time....

Hmm, I would need to see what happened in the activity log. Some questions I have:I see in your screenshot a reference to a smart campaign that updated the time zone? In the activity log you should be able to see a hyperlink to that smart campaign to find out what it does exactly.Is the optin dateti...

Good to hear! if it worked for you It'd be much appreciated if you could mark my post as solution.

Thanks Sanford!

Hi Jayant, First of all, I think your screenshot is not related to the actual activity your question is about. This screenshot shows the datetime zone being adjusted, not the optin datetime. Importing and exporting datetime fields can be a bit tricky, as you need to align the interpretation of the v...

As @SanfordWhiteman said, technically the answer to your question is yes.However, if you are editing the content of your emails beyond updating the year, I would suggest to add an end date to your original emails (assuming from your description you are indeed running an engagement program) and creat...

The hope was to add the lead id as parameter to a calendly page to book an appointment.