Katja_Keesom

Questions can indeed be asked about the basic design of the process, but even with the CO data as they are, there are more practical ways to solve this. You could try and do it in a single smart campaign, but removing people from the current flow if they have a CO with some explicit constraints is g...

In addition to @Darshil_Shah1 's comment I would always include a filter defining what the current Person Status should be. You are now only filtering on whether it changed to a specific status, but there is no guarantee it is still on that same status.The only thing to be really careful with in you...

One other comment: Assuming your 20+ forms would all be identical, the recommendation would always be to only create one form, hosted in Design Studio and have the different programs refer to this single form. In the smart campaign of your program you can restrict follow up depending on the page whe...

@Navkirandeora I totally agree with Darshil. What you are writing is simply untrue. Although you can use Custom Objects in your smart list filters to select the relevant people, it is not possible to add Custom Object fields into your view on the People tab. I would strongly suggest you carefully re...

That sounds like an external reference that could cause issues as well for sure. Curious to hear whether that was indeed the issue.

It is indeed important to also include the notion of the reverse happening. Some email clients download images as a default as soon as the email hits your inbox, so that would result in someone "opening" all of your emails even without them personally seeing any of your content.That is precisely why...

In that case I am also out of suggestions for out of the box functionality...

In addition to @Darshil_Shah1 's feedback, have you removed any snippets from your emails? For the actual email template you can indeed select a setting to define how to handle the use of it, but the same doesn't apply to snippets. They need to be removed and added back in after importing.