Ariel_Sasso

Sanford Whiteman​You should be called the Exterminator with all the debugging you do. Brilliant.

Can you send a screenshot of your logic? Do you use a naming convention to separate the score vs non score? If that is the case then you could a simple filter. If you have a consistent method where customers is always in the program name you can do Member of program, program name contains "customer"...

Hi Michael, Much like Tom mentioned, You can do this with any field that identifies the lead as a prospect or as a Customer. You then add it as a filter to the scoring programs you only want a customer or prospect to qualify for.

Hi Maria, Have you tried sending the email to you directly through a hard send? I have heard that the token will not populate if you do not have right status. I would try adding yourself to the program making sure your status is registered and sending the email through a smart campaign with "email a...

Hi Erika, Just because an email is delivered, does not mean it hit their inbox. It could of ended up in spam, or been blocked by a system firewall.Have you asked them to check their spam folders? Are you on a dedicated or shared IP? Is your SPF/DKIM setup? Have you checked for blacklisting of your d...

Hi Megan, I always recommend starting with Marketo Core Concepts as pictured below because this will start you on the basics of Marketo, or act as a refresher if you are getting back into a system. Then I would identify what are your priorities to learn. Is it landing page design? Lead routing? Usin...

Hi Jason, What style are you trying to add? Can you send the code for this section? Have you used the WYSIWIG to add style? You can try using a or

So it looks like this

Thank you! Yes, I am seeing a significant delay in the time of data transfer