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Thanks for your response, Floyd! I 100% agree with you that the customer should not be punished and ignored as we try to figure out our operational issues/ owner assignments. Thanks!
Thanks for your feedback and responses, Sanford! We are actively using velocity scripting to display an alias name if someone is owned by an inactive owner (checkbox field), owned by analytics, etc. so glad to hear we're on par with your recommendation. For the generic mailbox, do you have one dedic...
How do you handle sending Marketo nurture emails to contacts who are not assigned to a salesperson for whatever reason (ie: account is outside of ICP, inactive owner assigned, etc).For contacts outside of ICP, we currently wait until they do some sort of hand-raising activity or MQL before we reassi...
Thanks for the reply, Abhishek. Attached are a couple of screenshots of one record that was converted to a contact according to SFDC (could've been a duplicate that converted/merged via a DemandTools job we run outside of Salesforce to clean up dupes). If the activity was on a duplicate record that ...
Hi Marketo Community!We recently ran into an issue with our trigger scoring campaigns scoring records that are either merged or converted if the activity was not visible to Marketo before. When a lead is converted to a contact in Salesforce (or merged via DemandTools job that cleans up duplicates), ...
Thanks for sharing your experience with AdBridge as well. Although unfortunate it's not working, it validates we're not the only one having issues.
Hello Marketo Community,Has anyone else repeatedly had issues with integrating AdBridge for LinkedIn and Facebook lead gen forms? We have exhausted all troubleshooting options:-Ensure the FB/LI account that authorizes the Launchpoint/Adbridge connection has all necessary leag gen manager and busines...
Hi Grace,Thank you for the thoughtful response! This is very helpful. I think you're right that the standard email performance metrics are more relevant for the active system users as it doesn't tell the full story of how it's impacting the business or other key conversions down the funnel. I also h...
Hi Marketo Community,Outside of reporting on the standard email metrics including Delivered, OR, CTR, CTO, and Unsubscribe, do any of you report on any richer metrics that showcase the success of the email channel? A few ideas that I plan to explore are the following:Implement survey-based or data e...
I liked the info that Aaron Bird shared about Bizible! I have a demo tomorrow with Bizable and am eager to learn more about this new tool. Also, it will be interesting to see what types of offerings Marketo will offer in the AI space. #bznmug