PennyH

PennyH
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Date Last Visited
Friday
Level 2
Joined the community 17-09-2024
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  • solved badge Re: Email clicks not being tracked but webpage visits are
    by PennyH name dot 01-28-2025

    Hello Thank you for taking the time to respond. There is only 1 email, the link is only in one place in the email and I checked it is set up as expected. So just one link.It seems an anomaly if you have never come across this. If I ever work out an explanation I will come back and update the ticket...

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  • solved badge Re: Email clicks not being tracked but webpage visits are
    by PennyH name dot 01-27-2025

    Thank you for responding. If I understand you correctly, the explanation from support cannot be correct. Have you seen this behaviour before, do you know what could explain it? I have included a screenshot of 4 x contacts activity history, (no click for this email is recorded earlier or later) Thank...

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    1408 0 3
  • solved badge Re: Email clicks not being tracked but webpage visits are
    by PennyH name dot 01-23-2025

    Hi @uditmathur Thank you for commenting. No, I am not using a token to display the URL. Although I had 30 missing clicks, I did get 700 that were tracked.

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  • solved badge Email clicks not being tracked but webpage visits are
    by PennyH name dot 01-23-2025 quickview

    We recently sent an email campaign; the main CTA was a click to a Marketo Landing Page.In the reporting I could see, of the people who were sent the email 30 people had visited the webpage ( activity: Visit Web Page recorded), but no email click was recorded, the open was recorded.I did ask Marketo ...

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Public Statistics
Date Registered ‎09-17-2024 10:48 AM
Date Last Visited Friday
Total Messages Posted 14
Likes Received 2
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