Level 10
Joined the community 29-10-2014
Level 10
San Mateo
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That is a great idea Angela. We'll put it on our short list of support improvements to look at for our customers. Thank you for taking the time to share your thoughts with us.
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Hi Quynh. Our team might have provided you some inaccurate information. We've set up case #00229610 for you. One of our technical support engineers will reach out and help clear up...
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We are in the process of getting many of our knowledgebase articles translated into different languages. We'll be targeting the most essential articles and also the articles that a...
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Hi Josh. If you have others cc'ed in the case that you have created, it means that the are notified of the case creation and also when the case is updated. People from your account...
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While all relevant support information can be found in the "About Support" link in the Support Portal, we are looking at ways to expand available support information for our custom...
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We've had a lot of movement with our help articles as we are building new article types. As some articles have been migrated some prior discussion links have been broken as a resul...
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We like the idea and our Education Team is working on future enhancements to the Marketo University that will show and track your progress of where you've been, where you are at, a...
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Samantha. Our team will look into the issue you are having with the auto-recognition of your phone number. It does appear to be saved in the correct format. There are a few things ...
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We've corrected the link error in the article. The direct link to the Whitelisting with Positini is -http://community.marketo.com/MarketoResource?id=kA650000000GtyaCAC
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Hi Sam. We actually have this feature built into your community profile. If you select MY PROFILEand select EDIT, on the EDIT screen you should see a field titled "Preferred Survey...
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