Jeff_Smith3

Jeff_Smith3

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Date Last Visited
‎06-30-2025 02:29 PM
Level 7
Joined the community 28-01-2015
Rank Icon Level 7
Senior Manager, Marketing Operations
SLC, UT
  • solved badge Subscription management for purposeful duplicates

    Our instance is set up with partitions divided out by business unit. Because of this, we have purposeful duplicates that act like separate leads (if they have overlapping interest) among the different BUs. My question is, even though we dedupe off two fields (email and business unit), a record that ...

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  • solved badge Re: Success Logic in Engagement Program

    I'm not sure why you'd get an error, unless you've got it entered exactly as you've shown above. You can't repeat numbers in the logic. It would have to be (1 and 2) or (3 and 4) or (5 and 6) or (7 and 8), where each of those is a Member of List filter. 2 and 7 may in fact point to the same list, fo...

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    2864 0 0
  • Re: Workspaces, Lead Partitions, Smart Campaigns Reach

    Cam, We've experienced something similar. I was told that cookies will recognize the visitor and NOT create another purposeful duplicate. The way around this is to disable cookies, but then you lose a lot of data and can't do progressive profiling. This has been our final frontier of purposeful dupl...

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    2811 0 0
  • solved badge Re: Should customer onboarding emails be operational?

    Dory,Is it not all or nothing? Operational emails ignore subscription settings AND communications limits. Marketing emails block unsubscribes and those who reached their limits. Can I set it so that marketing emails associated to a specific program will block unsubscribes but ignore communication li...

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  • solved badge Re: Should customer onboarding emails be operational?

    Great insight, thank you both. It sounds like the consensus is that they don't qualify as operational. That will subject them to the communication limits, but we'll have to live with that. Thanks!

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  • solved badge Should customer onboarding emails be operational?

    There have been some great threads on here about operational email best practices, but I didn't see anything specifically addressing onboarding emails. We have a flow set up that delivers six emails over a 90-day period (from the initial welcome email to a final customer survey email) when a new cus...

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  • solved badge Re: Success Logic in Engagement Program

    Could you do a simple clicked link in email trigger that adds them to a list? Then, if they are a member of any two-list combination (ex: A and B, A and C, or B and C), you change program status to success. Something like that might be one way to Jimmy rig it.

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  • Re: Communication limits, deliverability

    Ah, I came to ask this same question in the Community and found this thread. It seems like many of us are wanting to see how many records get blocked from each send due to email communication limits. This would be really valuable to know.

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  • solved badge Re: Eliminating Thank You Pages

    Ok, great. For some reason, I thought this was more compliated than it is. I appreciate the help. Also, Adam, that's a good point about sending via email to ensure a valid email address. I'll bring that up to the group. Thanks!

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  • solved badge Eliminating Thank You Pages

    How do you set it up so that a prospect goes directly to an asset after submitting the landing page form? This will remove the need for prospects to click twice for a white paper--once for "Submit" on the landing page and a second time for "Download" on the follow up/thank you page. Marketo requires...

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Public Statistics
Date Registered ‎01-28-2015 09:10 AM
Date Last Visited ‎06-30-2025 02:29 PM
Total Messages Posted 224
Likes Received 99