jsiebert

@NadineRegan I'd check to see if there is some sort of redirect rule on your new platform. There may be a RegEx script that is reordering your UTM strings. (Disclaimer: I am no expert on this, just did a quick search and found this Reddit thread)

Hi, @ayaspan!You likely have an operational campaign that is catching users that are 'Chronically Bouncing' and marking them with this status. I'd recommend going through your Operational Folder if you have one and finding the program associated with the activity. If you can't find the associated pr...

@Candice_Tandion Hi! We've gone pretty deep into our Instance's Dynamic Chat. Would love to assist. To be fair, we haven't gone too far into the live chat feature yet. Here's my order of importance: Completed (closed by agent/visitor)DroppedAverage chat timeAverage response timeTotal live chats init...

There's a 6sense Marketo integration promoted on their website!

How often is one person receiving different e-mails from different brands? Could you create a field like "Brand Contact Info" and then run a campaign to change the data value to the correct phone number based on what dynamic segment they are a part of? ...And you could have another campaign where th...

@tommernagh1 You should create a new velocity script token and use the new timestamp field that you created in your velocity script that I posted in the previously linked thread. Here it is below too! #set( $inTimeZone = $date.getTimeZone().getTimeZone('America/New_York') ) #set( $outTimeZone = $...

Love this. Another way: if you would rather use OOTB capabilities, you could use a Change Data Value flowstep that triggers on form fill, create a choice that says IF none of the fields contain any of the checkbox values then make the field NULL.

@avaroglu We may need some more info! Are you utilizing text links in your e-mails? What do your e-mails look like? Are they straight up text-versions (i.e: you forced the user to receive a text based email) or is it still HTML/CSS styled but just very text-heavy? Aside from the design, what is the...

For your first question, I have never had this issue and can't find anything online. But I wanted to put in my 0.02c 🙂 In this situation, I'd rather use a custom string field with a flow step to change the data value to the {{system.datetime}} token. I'm not sure what your instance looks like, but...