Jay_Jiang

Jay_Jiang

Contact Me
Online Status
Offline
Date Last Visited
‎08-21-2024 09:04 PM
Level 10
Joined the community 04-10-2017
Rank Icon Level 10
Senior Marketing Ops Specialist
Melbourne
  • Re: Blind Form Submit

    dynamic content with a redirect or auto trigger click submit on KV form dynamic content:If your landing pages are marketo ones, set up a segmentation that has email address is not emptyuse this segmentation for dynamic content on your landing pagesuse a javascript redirect to the thank you pagetrack...

    image_type
    Discussions
    2183 0 0
  • solved badge Re: Salesforce account updates do not reflect in Marketo

    most common cause is field security settings in SFDC for your sync user. check your sync user's permission sets and field security access for all account fields. make sure it has write access.

    image_type
    Discussions
    3420 0 0
  • solved badge Re: API details to add custom activities data

    were you looking for this? https://developers.marketo.com/rest-api/endpoint-reference/lead-database-endpoint-reference/#!/Activities/addCustomActivityUsingPOST

    image_type
    Discussions
    2041 0 0
  • Re: syncing SFDC tasks & activities to MKTO

    Yes Marketo can create tasks in SFDC, but it doesn't record the id of the task it just created so you can't go back and change that task. What you see in the activity log of a Marketo record where a task/activity is referenced is due to the record being linked to the task via the whoid on the task -...

    image_type
    Discussions
    3385 1 1
  • Re: For existing Contact re-engagement, would you use a Lead?

    We use marketo smart campaigns to identify if it's a re-engagement or net new lead (lead to account matching is on the roadmap but we don't have that yet). If net new lead - lead is assigned to SDR queue. If re-engagement, an email alert that goes out the current sales owner. To track progress, in a...

    image_type
    Discussions
    4292 0 0
  • Re: For existing Contact re-engagement, would you use a Lead?

    I've worked with a company that did this (B2C), where they create a duplicate lead upon re-engagement and once qualified, the SDR merges it into the contact upon conversion. I personally don't like duplicate leads when you have an existing contact. However, this is dependent on what works for your b...

    image_type
    Discussions
    4352 1 2
  • solved badge Re: Is it possible to have 2 Marketo fields pointing to one field in S...

    What's your use case? It's not possible with the native Marketo <-> SFDC sync but might be possible with a competent enough middleware platform. However, you need to determine how the fields ought to sync i.e. is it bi-directional? does one overwrite another or do they join together? Have you thoug...

    image_type
    Discussions
    1701 0 0
  • solved badge Re: Velocity Script in Webhook

    I've replied in your colleagues thread (I'm assuming the other post with the same block of code is from your colleague), but, velocity tokens don't work outside of emails. For you to achieve what you need, which is conditionally changing the greeting depending on the first name value...can you not c...

    image_type
    Discussions
    3481 0 0
  • solved badge Re: Users changing their email address on unsubscribe page

    if what you're annoyed with is new leads (technically duplicates) being created and not the fact that email addresses are being updated, use a proxy field. If you don't want email addresses being changed, print the token as rich text and not part of the form. You don't need the email address field i...

    image_type
    Discussions
    1930 1 0
  • Re: How to setup a Smart list for leads who have not opened any of our...

    Open email is retained for 25 months according to data retention policy docs. Wouldn't you just use this for inactives in past 6 months and use 25 months for everyone else?

    image_type
    Discussions
    1976 0 0

Top Badges Earned

Customize up to 8 badges at the top of your trophy case for all other Community members to see!Customize up to 8 badges at the top of your trophy case for all other Community members to see!
  • Bedrock Bedrock Earned on 12.01.21 Earned by 82 people Select to learn more
  • Contributor Contributor Earned on 12.01.21 Earned by 280 people Select to learn more
  • Shape 1 Shape 1 Earned on 12.01.21 Earned by 837 people Select to learn more
  • Boost 500 Boost 500 Earned on 5.26.21 Earned by 23 people Select to learn more
  • Springboard Springboard Earned on 2.11.21 Earned by 210 people Select to learn more
  • Seeker Seeker Earned on 2.11.21 Earned by 681 people Select to learn more
  • Coach Coach Earned on 2.09.21 Earned by 91 people Select to learn more
  • Engage 1 Engage 1 Earned on 2.09.21 Earned by 834 people Select to learn more
Public Statistics
Date Registered ‎10-04-2017 12:36 AM
Date Last Visited ‎08-21-2024 09:04 PM
Total Messages Posted 686
Likes Received 509