Jay_Jiang

could you construct it using what you have already? i.e.{{lead.Lead Owner First Name}}.{{lead.Lead Owner Last Name}}@reply.hello.comIf you're synced with SFDC, you could use SFDC workflows + field updates to update the field SFDC side rather than trying to do it Marketo side.

If not through a response, you can always curl to the /index.php/save endpoint.Additionally, if you have a CRM integrated, you might have to see if your CRM can help with the flow on this one.

Actually, I understand your frustration now as Advanced Wait with "must end on" doesn't work so well with shorter wait durations. The only alternative I could think of that honours the after hours logic, was to write a webhook in php and have the script sleep until the right time, i.e. sleep 30 mins...

Have you tried adding Advanced Wait steps with "Must end on" before each action? However, you mentioned:in a person's respective time zoneandour customer service dept closes at 6pmWhich if you want to address both, then would require a more complex solution...

Maintaining segments and snippets might be a bit tedious if your reps change so if you don't have a lot of reps, you can use a program with tokens, smart campaigns and a custom field, i.e. sales rep link, to achieve this.In a program create tokens with each sales rep's unique link. Create a smart ca...

Your definition of "existing leads" can be interpreted in more than one way. Please try to explain it in more detail.

Not possible in a smart list yet. Best to export and compare in excel

What app you are using to browse the internet? Try installing chrome or firefox?

Yes if you have a "thank you" page that people are redirected to after using the tool, that will work too and it would be the least effort required.I'd like to add though, since it sounds like your "tool" has been custom developed and you have access to a developer, if you would like to save what t...

Like Sandford, I'm having trouble understanding what you mean by "sending email as a browser", but I'm going to take a guess at what you meant and try to explain:Microsoft outlook is an application that is installed on computers, part of it's capability is being an email client - it fetches and disp...