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Leads can be added to an engagement program whenever you want. You just need to include the "add to EP" flow step of the smart campaign of the specific program.
Hi Carly - it will not since the deletion of the record, also deletes all activity, program membership attribution... basically all traceable history.
Vote here:
did you try populating with the actual token: {{system.dateTime}}? Is your custom field "Submission Date" defined as the correct type?
Even with lead partitions, ALL leads will still be part of the default workspace. Also, is this question to comply with the upcoming GDPR legislation?
I think that's what's happening here. Since the lead qualifies for the smart campaign of the program during the cast, there's some sort of hidden "membership" marker - even though it doesn't show up within the program. And then the person is blocked from receiving the email due to them hitting the...
The objective here isn't to ignore the the communication limit, but to respect the communication limit and not have those people skip content when they don't qualify for a specific cast (and allow them to qualify for that same content during the next cast, when they may be within those communication...
Definitely a bummer - and not what I would expect. Thanks for testing and sharing your results. Frank Passantino - FYI. I know you were close to this - specifically in getting EPs to work as expected in a variety of scenarios.
Interesting. We do something similar with an "Interesting Moments" scoring field. Since our IMs are already defined as the key engagement types/activity, we figured it was the best indicator without creating a bunch of new trigger campaigns (and just include an additional flow step to increase the...
Hi Jennifer - unfortunately, you cannot use tokens with triggers/filters in smart lists of smart campaigns.